Ask about wellbeing, support and housing

Ask about wellbeing, support and housing

Tell us about your enquiry and we'll let you know the best way to contact us.
1. What can we help you with?





In most cases, you can apply for special consideration online.

If you have any questions about the special consideration process contact us through the channel below. 

You can also make an appointment with a Student Welfare Advisor to discuss the special consideration process in detail, or for assistance in lodging your online application.

RMIT Counselling and Psychological Services is free for students. You can make an appointment with a counsellor or submit an online enquiry via the Portal button below. 

For more information on other support services on offer to help students' wellbeing, visit the Mental health and counselling page.

For 24/7 urgent mental health support call 1300 305 737 or go to Emergency and crisis support for more options.

If you see something at RMIT that may lead to injury or illness of a person and/or danger to property or the environment, report it now using the SafetyNow system. 

RMIT's Equitable Learning Services supports students with disabilities, long-term illnesses and mental health conditions, as well as students who are carers. 

Find out about registering with them on the Equitable learning and disability page; or get in touch with us via one of the methods below.

If financial issues are affecting your studies, you can get support by meeting with a Student Welfare Advisor.

Find out where to go for financial support. Learn about how to manage everything to do with money, from income to budgeting, to managing debt.

There are initiatives and assistance options available to you in times of need. For more information, please visit the Financial welfare advice page.

Please Note: This application is only available to currently enrolled students.
 
To be eligible for Student Hardship Assistance, you must provide sufficient information and evidence in PDF format that demonstrate a one-off financial assistance will alleviate direct and related negative impacts to study. 

Applying does not guarantee that it will be approved and, if your application is granted, the approved amount may vary from your request.   

If your application is approved, it can take up to ten working days for the money to be available in your account once you have confirmed that your bank account details in myRMIT are up to date.

All students can get free, confidential legal advice from RMIT's Student Legal Services. For more info on what they can help with, or to book an appointment online, visit the RMIT Student Legal Service page.

If your matter is urgent we recommend you contact Victoria Legal Aid on 1300 792 387

The Ngarara Willim Centre at RMIT is an encouraging, culturally safe space for Aboriginal and Torres Strait Islander Peoples to pursue their education, be supported and encouraged throughout their studies. 

Our committed staff will assist you in either engaging or re-engaging with your educational journey, regardless of where you are currently at in your aspirations. This is done with the utmost care and consideration to elevate you and your studies through a culturally informed practice.  

The Centre offers a welcoming environment for students to become involved with personalised academic endeavours such as offering tutoring, connecting with like-minded peers and ensuring staff members are available for in-person support. 
 
With nothing to lose but everything to gain, and for more information, please visit the Indigenous students page. You can contact the Ngarara Willim Centre on (03) 9925 4885 or at ngarara.willim@rmit.edu.au. 

The Medical Hub @ RMIT is located at the City campus and offers medical care for the Melbourne city community, including RMIT students & staff. You can book an appointment online on the Medical Hub page.

Bulk Billing is available for RMIT students and staff.

RMIT has a dedicated support service called Safer Community that provides support and advice to RMIT students and staff concerned about sexual harm, family violence, and other forms of threatening or inappropriate behaviour. Please visit the Safer Community page to find out more and contact the Safer Community team.

RMIT has a range of study support services and self-serve study resources for students to freely use. For more information on all available study support, please go to the Study support page.

RMIT has a dedicated Youth Advisor Team for students aged under 18 who can help and answer your questions. To contact a Youth Advisor, call or submit a portal enquiry using the buttons below. 

For more information on supports for students aged under 18, go to the Under 18 students webpage.

For more information on supports and welfare requirements for international students aged under 18, go to the International Students Under 18 webpage.

Get in touch with us for any other wellbeing, support and housing-related questions.
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Contact Information

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

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