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Noticeboard

Keep Your Details up to Date
Please do update your contact details (box at the bottom of screen) with home and mobile. You will receive appointment reminders and occasional requests for information by text.

 

Budgets
Patients are quite rightly getting more and more frustrated at not getting what they want, when they want it! Please be assured that we are your advocates and we act in your best interests. But we do have to prescribe cost-effectively, and refer for medical reasons when we can't manage your problem, not simply for your peace of mind. You will not find a GP practice these days which will oblige your every wish without discussion!

 

Photo ID

You may be asked for a photo for our records. This reduces problems where patients are mistaken for each other when they consult another GP within the practice. PHONE CALLS may be recorded for your protection.

 

Sickness Certificates

The first 7 days of sickness do not require a certificate from your GP. If your employer insists on a sickness form, complete a Self-Certification form, which can be found here

 

 

Did Not Attend (DNA)

The vast majority of our patients attend their appointments or let us know if they cannot attend or no longer need them. We really appreciate this as it means we can free those appointments up to be used by other patients.

However, a small but significant number of patients miss their appointments without cancelling them. This means the doctor or nurse is waiting for the patient to arrive, when they could have been seeing another patient.

Please help us to help you by contacting us if you cannot attend.

If you repeatedly fail to attend appointments, you may be removed from the practice list and may be required to find an alternative doctor.

If you cannot attend your appointments for any reason please let us know within 24 hours of your appointment or as soon as possible so that we can offer the appointment to someone else.

If you are signed up to online access you can cancel your appointment at any time of the day or night.

Latest DNA Statistics:

Period 1st September - 30th September 2019

Total Number of appointments (all clinics) 2107

Total Number of DNAs                                140

Equates to more than 23.5 hours lost/wasted clinical time.

 
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