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Keep Your Details up to Date
Please do update your contact details (box at the bottom of screen) with home and mobile. You will receive appointment reminders and occasional requests for information by text.


Patients are quite rightly getting more and more frustrated at not getting what they want, when they want it! Please be assured that we are your advocates and we act in your best interests. But we do have to prescribe cost-effectively, and refer for medical reasons when we can't manage your problem, not simply for your peace of mind. You will not find a GP practice these days which will oblige your every wish without discussion!


Photo ID

You may be asked for a photo for our records. This reduces problems where patients are mistaken for each other when they consult another GP within the practice. PHONE CALLS may be recorded for your protection.


Sickness Certificates

The first 7 days of sickness do not require a certificate from your GP. If your employer insists on a sickness form, complete a Self-Certification form, which can be found here



Patient Activation Measure (PAM) for COPD in Sutton

COPD is a long term illness that affects many patients in Sutton.

We believe that when patients are involved in their care, understand their conditions and how to manage it best, their outcomes are greatly improvement.

GP Practices in Sutton will be trying to get patients to engage better to learn more about their condition and manage it better. Our aim is to give patients a greater understanding and control over their condition and to allow them to manage it better.

Patient Activation is to provide patients with the opportunity to engage with their surgeries and hopefully to build greater knowledge and confidence in dealing with their COPD.

We will be asking patients to:

  1. Complete a PAM assessment (13 question survey) to capture your feeling of how well you manage your condition.
  2. We will identify what category of activation the PAM survey places the patient
  3. We will work with the patient to provide tailored coaching and support to help them understand and manage their condition better
  4. We will ask the patients to take a second PAM assessment toward the end of the period to see if nay improvements have been made and if the patient is better able to manage their condition

We will also be holding community events to help build greater knowledge of COPD and also allow patients to find social groups for support.

If you are a COPD patient, we would invite you to take part by downloading and completing the PAM questionnaire below or calling the surgery to make an appointment with our specialist nurses or pharmacists.

To take part in Patient Activation, please download, complete and return this form to your surgery.

Download Form


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