Sickness Certificates

The first 7 days of sickness do not require a certificate from your GP. If your employer insists on a sickness form, complete a Self-Certification form, which can be found here

We do NOT do sick notes for suspected Coronavirus

Sick Notes do NOT need to be SIGNED. We will text them to you, as we do not want you to come to surgery to pick them up. You can print them or email them to your employer.

We are not allowed to write letters telling your employer that you should be allowed to work from home. That's your HR department's decision, based on what medical conditions you declare to them. If they don't believe you, we can write a letter confirming your medical problems for £30 in advance. We have been overwhelmed with such requests, understandably, and we cannot deal with them all.

Keep Your Details up to Date
Please do update your contact details ("Your Contact Details" box at the bottom of screen) with home & mobile & email. You will receive appointment reminders and occasional requests for information by text.


Patients are quite rightly getting more and more frustrated at not getting what they want, when they want it! Please be assured that we are your advocates and we act in your best interests. But we do have to prescribe cost-effectively, and refer for medical reasons when we can't manage your problem, not simply for your peace of mind. You will not find a GP practice these days which will oblige your every wish without discussion!


Photo ID

You may be asked for a photo for our records. This reduces problems where patients are mistaken for each other when they consult another GP within the practice. PHONE CALLS may be recorded for your protection.



Latest News

Wuhan Novel Coronavirus

If you have recently travelled from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau or are looking for more information on the coronavirus outbreak please go to: or view the

information on GOV.UK!

DNA (did not attend) Facts - 

Appointment time for our practice health care professionals is precious.

Waste of appointments by patients not attending without cancelling in sufficient time to offer the appointment to someone else is taken very seriously.  The Practice have therefore taken the decision to remove patients who abuse our systems.

Anyone who does not attend an extended appointment (20 minutes or more) and does not cancel this with sufficient time for it to be offered to another patient will not be accepted. Patients who do fail to attend or cancel an extended appointment may be asked to register with another practice. 

Patients who regularly DNA appointments will be sent a letter warning them of the situation.  If the same patient does this twice the letter will warn them that if it occurs a third time they will be removed from the practice register.

The Practice will identify patients who do not attend on a weekly basis.

MMR for ALL!

Telephone calls may be recorded!

Treating minor conditions is changing.....

Minor health conditions are conditions that can be treated through self care. They are conditions that will:

  • Get better on their own
  • Can be treated without visiting the GP by patients buying over the counter items directly from the local pharmacy

Minor health conditions include:

  • coughs, colds or sore throats
  • cold sores
  • conjunctivitis or dry eyes
  • constipation
  • diarrhoea
  • grazes
  • sprains
  • hay fever
  • head lice
  • indigestion and heartburn
  • infrequent migraines
  • mild cystitis
  • mouth ulcers
  • sunburn
  • stomach ache
  • warts and verrucas

Effective 29 March 2018, NHS England issued guidance that over the counter items will no longer be routinely prescribed in primary care. This means that your doctor, or other prescriber, will not routinely prescribe medicines for minor health conditions that can be purchased over the counter.*

Over the counter medicines are best for minor health conditions. These can be bought from pharmacies and local shops without a prescription. They are also often cheaper this way. You can get them without an appointment or seeing a doctor.

In most cases the direct cost of over the counter medicines will be lower than the combined cost to the NHS of a GP consultation, buying, prescribing and then dispensing the medicine.

Further information and *exceptions to the guidance can be found through the Sutton CCG website

Prescribing over the counter medicines is changing leaflet

See your Pharmacist for Minor Conditions

A recent government initiative has engaged pharmacists to help you with common conditions, on a walk-in basis, and provide you appropriate remedies for the following conditions:

  • Diarrhoea/Tummy Upset
  • Indigestion/Heartburn
  • Constipation
  • Haemorrhoids
  • Earache
  • Temperature
  • Sore Throat
  • Headache
  • Conjunctivitis
  • Mouth Ulcers
  • Nappy Rash
  • Hay fever
  • Threadworm

Need a Doctor urgently? Dial 111 or Seldoc on 020 8 693 9066

Health News from the BBC and the NHS

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