If you, a family member or a person that you care for is registered housebound, then please phone as early as possible from 830am to request a home visit. Please try to phone before 10.30am so that the doctors can plan and prioritise their visits. If the GP is is unable to speak when you call, they will phone you back to assess your needs and decide what action needs to be taken. The Doctor may feel it appropriate to send a visiting team.
Please attend surgery if at all possible. Patients can be examined more thoroughly at the surgery and the doctor can see 3 or 4 patients in the average time it takes to make a visit.
Children can be brought up by car, cab or friends, to be examined quickly. Let reception know, and they will make sure we see the child as soon as possible if they are vomiting/in pain.
Even though they feel miserable and weak, it is safe after giving paracetamol to bring children with temperatures or a rash to the surgery.
Older patients who are able to be taken shopping or to the hairdresser are usually expected to be brought to surgery by car or cab.